Privacy Policy

1. Introduction

Urban Home Renewal (“we,” “us,” or “our”) operates a contractor-matching service that connects homeowners with qualified contractors. This Privacy Policy describes how we collect, use, and share information when you use our website and services. By using our site, you agree to the practices described in this policy.

2. Information We Collect

We collect information you provide and information that is automatically collected when you use our service:

• ZIP code – To match you with contractors in your area.
• Service type or category – The type of home improvement project you are interested in (e.g., roofing, HVAC, windows).
• UTM and referral parameters – Such as utm_medium, utm_campaign, and utm_subid, when you arrive at our site from a link that includes them (e.g., from marketing campaigns).
• Technical information – Such as IP address, browser type, and device information, which may be collected automatically by our systems or analytics tools.

3. How We Use Your Information

We use the information we collect to match you with contractors and service partners who can provide quotes, to operate and improve our website and services, to understand how visitors use our site (including via analytics), and to comply with legal obligations.

4. Sharing of Information

We share the information you provide (such as ZIP code and service type) with our service and contractor partners so they can provide quotes and contact you about your project. For example, we work with partners such as Thumbtack to facilitate matching. We do not sell your personal information to third parties for their own marketing purposes. We may also share information where required by law or to protect our rights and safety.

5. Cookies and Tracking

We may use cookies and similar technologies for essential site functionality and for analytics to understand how our site is used. You can adjust your browser settings to limit or block cookies; some features may not work as intended if you disable cookies.

6. Data Retention

We retain your information for as long as needed to provide our services, to comply with legal obligations, and to resolve disputes. When we no longer need the information, we will delete or anonymize it in accordance with our internal policies.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights or ask questions about your data, please contact us at support@homequote.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. Your continued use of the site after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

9. Contact

If you have questions about this Privacy Policy or our data practices, please contact us at support@homequote.com.